Welcome to WeBizz.

The following terms of service (these "Terms of Service") govern your access to and use of the WeBizz Directory, including any content, functionality, and services offered on or through WeBizz (the "Site") by Wegrow Agency Limited, as applicable. Wegrow Agency Limited. and it referred hereto as  "Wegrow" "we" or "us" and “you” or “user” means you as a user of the Site.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service, Fiverr Payment Terms, found here (“Payment Terms”), and our Privacy Policy, found here, each of which is incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the WeBizz services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. WeBizz makes available this translation for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

Key Terms

Buyers are users who purchase services or products from WeBizz.

Business Account is a collaborative Buyer account, created via WeBizz create an account option.

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a Buyer.

Custom Orders are requests made by a Buyer to receive a Custom Offer from a Seller.

Extras are additional services offered on top of the Seller’s product or item for an additional price defined by the Seller.

Packages allow Sellers to offer services at different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over.​

Page is where the Seller can describe their Gig and the Gig’s terms, and the Buyer can purchase the Gig and create an order.

ITEMS/PRODUCT/SERVICE are services offered on WeBizz.

 

Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Item.

Orders are the formal agreements between a Buyer and Seller after a purchase was made from the Seller’s Item Page.

Overview (Main terms, in a nutshell)

  • Only registered users may buy and sell on WeBizz. Registration is free. In registering for an account, you agree to provide us with accurate, complete, and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
  • Items on WeBizz may be offered at any price depending on the seller's preference.
  • Buyers should opt to pay only after meeting with the seller and confirm the product/item.
  • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Canceling orders will affect Sellers’ reputation and status.
  • Users may not offer or accept payments using any method other than the ones listed on WeBizz.
  • When purchasing an Item, Sellers are granted all rights for the delivered work, unless otherwise specified by the Buyers on their negotiation. Note: some Items may charge additional payments for delivering services.
  • WeBizz retains the right to use all published delivered works and Logo Designs for WeBizz marketing and promotion purposes.
  • We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.
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SELLERS

Basics

    • Sellers post Items on WeBizz to allow Buyers to purchase their services or products.
    • Buyers can rate Sellers as per their products and services experiences.
    • Fiverr accredits sellers once an order is completed. See our "Orders" section below for a definition of a completed order.
    • All taxes and fees will be considered as per the Taxes laws of the United Republic of Tanzania.
    • For security concerns, Fiverr may temporarily disable a Seller’s ability to post items or services. This may come as a result of security issues, improper behavior reported by other users, or associating multiple WeBizz accounts to a single item.
    • Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.
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Items

  • Items created on WeBizz are User Generated Content.
  • Items/Services and/or users may be removed by WeBizz from the Site for violations of these Terms of Service and/or our Community Standards, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Intentional copies of Gigs
    • Spam, nonsense, or violent or deceptive Gigs
    • Gigs misleading to Buyers or others
    • Reselling of regulated goods
    • Offering to prepare academic works on behalf of Buyers
    • Exceedingly low-quality Items
    • Promoting WeBizz and/or Items through activities that are prohibited by any laws, regulations, and/or third parties' terms of service, as well as through any marketing activity that negatively affects our relationships with our users or partners.
  • Items/Services that are removed for violations mentioned above, may result in the suspension of the Seller’s account.
  • Items/Services that are removed for violations are not eligible to be restored or edited.
  • Items or services may be removed from our Search feature due to poor performance and/or user misconduct.
  • Items may include pre-approved website URLs contained within the Items description and requirements box. Items containing websites promoting content, which violate WeBizz’s Terms of Service and/or our Community Standards, will be removed.
  • Items are required to have an appropriate Item image related to the service or product offered. An option to upload additional item images is available to all Sellers. Sellers must deliver the same quality of service as shown on their Item images. Recurring deliveries that don’t match the quality shown on the Item images may lead to the Seller’s account losing Seller status or becoming permanently disabled.

Shipping Physical Deliverables

Some of the services on WeBizz are delivered physically (arts and crafts, collectible items, etc.). For these types of WeBizz, Sellers may decide to define a shipping/delivering pricing factor.

  • Shipping/Delivering costs added to Items only pertain to the cost Sellers require to ship physical items to Buyers.
  • Important: Buyers who purchase Items that require physical delivery, will be asked to provide an item and should have a mutual agreement with the seller.
  • Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.
  • WeBizz does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

BUYERS

Basics

  • You may not offer direct payments to Sellers using payment systems outside of the Item platform or before seeing the products.
  • WeBizz retains the right to use all publicly published delivered works for WeBizz marketing and promotional purposes.
  • Buyers may request a specific service from the Seller. The seller might agree or refuse to comply

Purchasing

  • Please refer to the Payment Terms for making Payments through the WeBizz platform and to learn about fees and taxes.
  • In addition, buyers can request a Custom Order which addresses specific buyer requirements and receive a Custom Offer from Sellers through the site or through WeBizz Anywhere.
  • You may not offer Sellers to pay or make payment using any method other than through the WeBizz site. In case you have been asked to use an alternative payment method.

User Conduct and Protection

WeBizz enables people to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on WeBizz reflect the diversity of an expanding E-Commerce economy. Members of the WeBizz community communicate and engage through orders, social media, and on WeBizz’s Community Forums.

WeBizz maintains a friendly, community-spirited, and professional environment. Users should keep to that spirit while participating in any activity in WeBizz. This section relates to the expected conduct users should adhere to while interacting with each other on WeBizz.

To report a violation of our Terms of Service and/or our Community Standards, User Misconduct, or inquiries regarding your account, please contact our Customer Support team here.

Basics

  • To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers, or any other personal contact details to communicate outside of WeBizz in order to circumvent or abuse the WeBizz messaging system or Fiverr platform is not permitted.
  • WeBizz does not provide any guarantee of the level of service offered to Buyers. You may see the item by yourself to verify the quality before purchasing it
  • WeBizz does not provide protection for users who interact outside of the WeBizz platform.
  • Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
  • WeBizz is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference, or otherwise is not acceptable and may result in the suspension/removal of your account.

Reporting Violations

If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such users on the Site. Warnings do not limit account activity but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

Adult Services & Pornography - Fiverr does not allow any exchange of adult-oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on WeBizz should be friendly, constructive, and professional. WeBizz condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment are strictly prohibited. Please respect our members' privacy by not contacting them with offers, questions, suggestions, or anything which is not directly related to their Items or orders.

Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the service or item to the Buyer. Any users who engage and communicate off of WeBizz will not be protected by our Terms of Service.

Authentic WeBizz Profile - You may not create a false identity on WeBizz, misrepresent your identity, create a WeBizz profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. WeBizz reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Intellectual Property Claims - WeBizz will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service according to the applicable copyright laws of the United Republic of Tanzania. 

Fraud / Unlawful Use - You may not use WeBizz for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active WeBizz account and one active WeBizz Business account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the WeBizz community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of WeBizz's Terms of Service and/or our Community Standards are a cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on WeBizz. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell WeBizz accounts.

Proprietary Restrictions

The Site, including its general layout, design, and content, is exclusively owned by Wegrow Agency Limited and protected by copyright and trademark law. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component, or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) modify or create derivative works; (iv) remove any copyright notice, identification or any other proprietary notices, or; (v) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site. Users also agree not to permit or authorize anyone else to do any of the foregoing.

Feedback Rights

To the extent that you provide WeBizz with any comments, suggestions, or other feedback regarding the WeBizz platform or the Site as a whole, as well as other WeBizz products or services (collective, the “Feedback”), you will be deemed to have granted WeBizz an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. WeBizz is under no obligation to implement any Feedback it may receive from users.

Confidentiality

Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the ordered work, and to protect such confidential information from unauthorized use and disclosure. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top-secret, and classified material. Without derogating from the generality of the above, Sellers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer’s permission.

General Terms

  • WeBizz reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.
  • Violation of WeBizz's Terms of Service and/or our Community Standards may get your account disabled permanently.
  • Users with disabled accounts will not be able to sell or buy on WeBizz.
  • Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
  • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
  • WeBizz may make changes to its Terms of Service from time to time. When these changes are made, WeBizz will make a new copy of the terms of service available on this page.
  • You understand and agree that if you use WeBizz after the date on which the Terms of Service have changed, WeBizz will treat your use as acceptance of the updated Terms of Service.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WEBIZZ NOR ANY PERSON ASSOCIATED WITH WEBIZZ MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL WEGROW, WEBIZZ, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with WeBizz, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.